Last updated: 9 May 2026
This Privacy Policy describes how Emma Nagel (doing business as Solla) collects, uses, and shares your personal information when you use our services at solla.com.au.
If you have questions, contact us at hello@solla.com.au.
User photos (selfies) are collected solely for AI-powered colour season analysis. Photos are transmitted securely to our AI provider (Anthropic) for processing and are not stored permanently on our servers after analysis is complete.
Payments are processed securely by Stripe. Solla does not store or have access to your credit card or payment information. All payment data is handled directly by Stripe in accordance with their privacy policy and PCI DSS compliance standards.
We do not sell your personal information to third parties.
We use cookies and similar tracking technologies to maintain the security of our services and your account. You can control cookies through your browser settings. Note that disabling cookies may affect some features of the app.
Solla uses AI technology provided by Anthropic for colour season analysis, styling recommendations, and the AI stylist chat. Your photos and messages are processed by Anthropic to deliver these features.
To opt out of AI processing, you can choose not to upload photos or use the AI stylist chat, or contact us at hello@solla.com.au to request deletion of processed data.
We retain your personal information for as long as you have an account with us. When you close your account, we will delete or anonymise your information unless we are required to retain it by law.
We implement appropriate technical and organisational security measures to protect your personal information, including HTTPS encryption, row-level database security, and JWT authentication. However, no method of transmission over the internet is 100% secure.
Solla is not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at hello@solla.com.au.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, contact us at hello@solla.com.au.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at hello@solla.com.au.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the app. The date at the top of this page indicates when it was last updated.